01
Book
Choose your service and pickup time.
Professional pickup and delivery in Zambia
Laundry day,
reimagined.
Schedule a pickup, follow every stage, pay securely and receive professionally cleaned laundry back at your door — without the uncertainty.
Scroll to explore
The Tuwasha journey
From basket to doorstep.
Every step made visible.
Tuwasha combines dependable collection, professional cleaning and clear status updates into one seamless laundry experience.
01
Chapter 01 • Everyday care
Professional care for every load.
Everyday clothing, bedding, uniforms and special items are handled with a simple process designed around convenience and consistent quality.
✓ Wash & fold for everyday clothing
✓ Thoughtful handling for special items
✓ Pickup and delivery at your door
✓ Clear status visibility throughout
Fresh, folded, ready
Professional laundry care designed to give you back more time.
At your doorstep
Laundry care you can recognise.
From collection to return, your laundry is handled by people who put care, convenience and clear communication first.
02
On track
✓
Pickup confirmed
Your collection slot is reserved
✓
Collected by driver
Secure handover recorded
✓
Professional cleaning
Your items are being cared for
→
Ready for delivery
Next: return to your doorstep
Chapter 02 • Live order journey
Laundry without uncertainty.
From the moment your pickup is confirmed to the moment your laundry returns, every important stage is easy to follow.
✓ Digital booking
✓ Secure handover tracking
✓ Transparent progress updates
✓ Dependable doorstep return
03
Chapter 03 • Pickup & delivery
Built around your schedule.
Tuwasha removes the back-and-forth of laundry day with collection and return built into the experience from the start.
✓ Convenient collection
✓ Verified driver handover
✓ Clear communication
✓ Reliable delivery
Doorstep convenience
Collection and return designed to fit naturally into your day.
Four simple steps
Laundry day, redesigned.
02
Collect
A verified driver collects your laundry.
03
Clean
Your items receive professional care.
04
Deliver
Fresh laundry returns to your door.
Android applications
Take Tuwasha with you.
Install the right Tuwasha app on your Android phone to book laundry services, manage deliveries, or run your laundry work.
Android app
Tuwasha Laundry
Book a collection, follow your order, make payments and manage your profile from your phone.
- Book collections in seconds
- Track every order status
- View receipts and payments
Android app
Tuwasha Driver
Accept assigned jobs, update delivery progress and open directions to each pickup or drop-off point.
- See jobs assigned to you
- Open pickup directions
- Update delivery progress
Android app
Tuwasha Agent
Manage your laundry work, submit verification documents and stay on top of service assignments.
- Submit verification documents
- Manage service work
- Keep account details current
Installing for the first time? Download the APK, open it from your phone, then allow installation from this source if Android asks. Android 8 or newer is recommended.
Video help centre
Learn the platform in minutes.
Short, practical walkthroughs for clients booking laundry and drivers completing jobs.
Client video guide
Your booking walkthrough will appear here.
Your booking walkthrough will appear here.
Client guide
Book, pay and track your laundry
Create an account, book a pickup, choose a payment method, and follow your laundry from collection to delivery.
Driver video guide
Your delivery walkthrough will appear here.
Your delivery walkthrough will appear here.
Driver guide
Accept jobs and manage deliveries
Sign in, go online, accept a job, update collection and delivery statuses, and view earnings.
Ubusaka pa ng'anda
More time for life.
Fresh laundry for home.
Clean clothes, clear communication and dependable delivery — brought together in one transparent experience.